Client Relations Officer at Ayara Ibile Limited

Job Description/Requirements


  • Serving as the main point of contact between clients and the company
  • Creating plans and strategies to address client’s business needs and goals
  • Scheduling regular meetings and calls with clients to ensure they are satisfied with the products or services
  • Acting as a liaison between clients and other departments, such as Marketing & sales or management
  • Providing feedback and suggestions to improve the quality and performance of the products or services
  • Helping the sales team to upsell or cross-sell additional products or services
  • Monitoring and tracking relevant metrics, such as customer satisfaction, retention, and revenue
  • Educating and training staff on customer service best practices and standards


  • OND in business administration, marketing, or a related field Applicants must have a maximum of Ordinary National Diploma (OND).
  • Applicants with higher qualification more than OND will be rejected outrightly
  • Proven working experience in customer service, relationship management, or a similar role
  • Excellent communication and interpersonal skills
  • Ability to listen, empathize, and understand customer needs and expectations
  • Problem-solving and negotiation skills
  • Knowledge of the industry and the products or services offered by the company
  • Proficiency in use of computer and phone for communication
  • A customer-oriented and results-driven attitude

Method of Application

Interested and qualified candidates should forward their CV to: using the position as subject of email.

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