Emergency Response Coordinator at Norwegian Refugee Council (NRC)

NRC has been present in Nigeria since 2015 and has been working to help displacement affected communities meet their basic needs, improve their livelihoods, access essential services, and enhance their resilience to future shocks through our six core competencies: water, sanitation and hygiene (WASH), Shelter, Education, Information-Counselling and Legal Assistance (ICLA), Livelihoods and Food Security (LFS), Camp Management, and Protection. NRC provides immediate assistance during the onset of emergencies through the rapid response mechanism (RRM). With a workforce of 370 staff and a presence in key locations such as Maiduguri (in Borno State), Yola (in Adamawa state) and JOS (in Plateau state), NRC is able to respond to the needs of those affected by the conflict across North-East, and North Central Nigeria.

These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above mentioned Area Offices, NRC has sub-offices structures in Monguno, Biu, Mubi, Pulka and Gwoza.

NRC is looking for an Emergency and Rapid Response Coordinator (for our Maiduguri North Area Office). The Emergency and Rapid Response Coordinator reports to the Project Development Manager (Maiduguri).

We are looking for people who are passionate about helping refugees and people forced to flee to join our dynamic Team in Maiduguri in a fast pace humanitarian intervention situation. S/he will contribute, developing, coordinate, implement, manage and delegate Emergency Rapid Response project portfolio in Borno and supporting Adamawa State.

To be successful in this role you will need excellent relationship building skills, capable of establishing strong relationships with stakeholders at all levels, planning and coordination of emergency relief response services in humanitarian sector. An ideal candidate should be solution driven while supporting IDP’s with new initiatives in service delivering with ability to priorities humanitarian needs and response.

If you are highly organised individually with strong ability in emergency response program development, design and implementation, community engagement and comfortable with working in a remote environment and have previous experience in humanitarian response at coordinator and managerial level, we would love to hear from you.

Responsibilities

Ensure project data collection and management and work closely with M&E to update relevant NRC tools (GORS, Internal Database, achievement and progress of project log frames)
Line management of emergency staff
Contribute to the design of technical implementation of beneficiary household level assessments and registration
Contribute to donor reports
Ensure that the team monitor displacement trends and new coming displaced person arrivals, prepare weekly reports
Assist Project Officer in the designing and supervising distributions of aid
Support Emergency Response Officers and Assistants based in field locations, including daily management, and technical guidelines as required
Regular visits to the area and sites of implementation for quality checks of the ongoing and completed works, make corrections and provide relevant recommendations
Compile other reports relative to the emergency response/RRM
In collaboration with the shelter PDM and AM, play a key role in recruiting Emergency staff
In coordination with the Emergency Manager, represent NRC in coordination meetings with local authorities and NGOs when requiring
Regular visits to the area and sites of implementation for quality checks of the ongoing and completed works, make the correction and provide relevant recommendations.
Record and document good practices, and lessons learned and establish a database in coordination with M&E to capture program performance

What’s in it for you?

Female candidates are strongly encouraged to apply and to Join a work culture that empowers every employee to share ideas and take responsibility:

At NRC we think creatively. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative.

Learn on the job: NRC’s collaborative working style favours the exchange of good practice and lessons learnt. At NRC, employees learn on the job and are encouraged to look for opportunities to develop new competencies. NRC managers prioritise the quality work and the competency development of their staff. This entails giving newcomers a good start, following up, training and mentoring employees to allow them to perform well in their current job, and offering learning and development programmes.

Additional Information: Duty Station: Maiduguri, Nigeria – Duration of contract: 4 months renewable. Grade 7 in NRC’s grading structure – Reporting line: Project Development Manager

This position is open to National candidates only. We invite applications from all qualified and interested candidates. For further details, you can view the attached Job Description. Only shortlisted candidates will be contacted.

Qualifications

University Degree or Higher National Diploma in Social Works or any other relevant field
Experience in conducting field-level data collection

Understanding the latest developments and familiarity with current issues, trends and priorities in North East Nigeria
Experience and knowledge of carrying out assessments
Analytical, negotiation, communication and advocacy skills
Experience in participating in distributions of humanitarian materials