General Manager at Atelier Boutique Hotel


  • Responsible for supervising the activities of all the departments and sets clear objectives.
  • Plans activities and allocate responsibilities to achieve the most efficient operating model.
  • Manage budgets/expenses, analyses and interpret financial information and monitor sales profits.
  • Develop and implement an intuitive and effective marketing strategy to promote Peniel’s services.
  • Communicate with guests when appropriate by welcoming them, address their complaints, find solutions to problems, offer information, etc.
  • Deal with maintenance issues, shortages in staff or equipment renovation, etc.
  • Inspects facilities regularly and enforce strict compliance with health and safety standards.
  • Hold regular briefings and meetings with all departmental managers.
  • Oversee the operations functions of the hotel, as per the Organizational chart.
  • Ensure full compliance to Peniel’s operating controls, SOP’s, policies, procedures and service standards.
  • Lead all key property issues including capital projects, customer service and refurbishment.
  • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
  • Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
  • Ensure that monthly financial outlooks for rooms division, Food &Beverage, Admin & General, on target and accurate.
  • Maximizing apartment yield and the revenue through innovative sales practices and yield management programs.
  • Prepare a monthly financial reporting for the owners and stake holders.
  • Responsible for corporate client handling and take part in new client acquisition along with the sales team whenever required.
  • Provide effective leadership to the  team members.
  • Lead in all aspects of business planning.
  • Respond to audits to ensure continual improvement is achieved.
  • Be accountable for responsibilities of department heads and take ownership of all guest complaints.
  • Overseeing and managing all departments and working closely with department heads on a daily basis
  • Other duties as assigned.


  • Minimum of a B. Sc in Tourism, Business Administration or other related courses.


  • About 15-20years in the hospitality industry, and about 5-10years of experience as a General Manager or other related managerial positions


  • Proven experience with clear track record of managing a hotel/service apartment.
  • Must possess outstanding management skills and extensive hands-on experience.
  • Should possess apt understanding of hospitality management best practices and relevant laws and guidelines.
  • Should possess an outstanding leadership skill and pays a great attention to details.
  •  Working knowledge of MS office; knowledge of hotel management software is an advantage.
  • Excellent customer service skills as well as a strong business mindset.
  • Demonstrable aptitude in decision-making and problem solving.
  • Must be reliable with the ability to multi-task and work well under pressure.
  • Should have a good knowledge of sales and Marketing.
  • Excellent organizational and time management skills



7 days with 2 days off in a week.



Method of Application

Interested and qualified candidates should forward their CV to: using the position as subject of email.

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