General Manager, Sales at Workforce Group

Job Description
Business Development:

  • Network and partner with building construction companies and other proposed clients to create sales opportunities.
  • Negotiate contracts for purchases and manage, renew, and review contracts as required to enable effective customer/supplier relations.
  • Develop and maintain relevant internal liaison to optimize quality of service, business growth, and customer satisfaction.
  • Comply with the performance objectives and targets provided.
  • Proactively liaise with the inventory team to obtain the real-time inventory position.
  • Contribute towards developing new sales strategies and techniques to attract new customers to the showroom.
  • Participate in the planning and implementation of annual in-house exhibitions and conferences, as a deliberate sales/marketing strategy.

Team Management:

  • Support team members in pitching for and closing client.
  • Compile Weekly Team Reports.
  • Coaching and developing team members.
  • Present MPR reports on behalf of Divisional Head when necessary.

Stakeholder Management:

  • Identify and approach potential clients, convert enquiries from potential clients to sales.
  • Manage or escalate as appropriate customer complaints.
  • Develop and cascade sales and marketing activities to ensure awareness of the company among target customers groups.
  • Prepare proposals and quotations for the provision of total bathroom solutions, working with the Technical team in preparing installation proposals.
  • Analyze customers’ needs and collect customers’ information to recommend products to improve sales.
  • Ensure clients are offered professional and quality service to increase sales.
  • Maintain comprehensive database information on all existing relationships and prospects in liaison with information systems and financial control functions.
  • Maintain and develop relationships with new and existing customers in person and via telephone calls and emails.
  • Perform sales and marketing duties as directed by the divisional head.

Educational Qualifications and Certifications

  • MBA
  • First degree (B.Sc.) in any discipline


  • 15–20 years relevant work experience

Knowledge Requirements:

  • Sales Strategy Development and Deployment
  • Effective Preparation of Quotations
  • Product Knowledge
  • Negotiation Skills
  • Strategic Prospecting
  • Global Market and Industry understanding
  • Client Relationship Management
  • Strategic Prospecting Skills
  • Change Management
  • Product Sourcing.

Critical Competencies:

  • Global Market Thinking
  • Strategic Planning and Thinking
  • Time Management
  • Business Performance Management
  • Emotional, Intelligent Stakeholder Management
  • Influential Leadership
  • Reporting and Presentation Skills
  • People Management and Development
  • Resource Management
  • Business (Multifunctional) Acumen
  • Process Improvement.


  • Strategic Thinking and Planning
  • 360* Communication Skills
  • Emotional, Intelligent Stakeholder Management
  • Influential Leadership
  • Reporting and Presentation Skills
  • Stakeholder/Relationship Management
  • Business (Multifunctional) Acumen
  • People Management and Development
  • Problem solving and advice

    Method of Application

    Interested and qualified? Go to Workforce Group on to apply
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