Pool Attendants at Nelson Mandela Gardens

Nelson Mandela Gardens is seeking applications from suitably qualified individuals to fill the position of Pool Attendants


The Nelson Mandela Gardens is a multifaceted hospitality service provider which offers tourism, lodging excursions, conferences, social gathering services.

Location:ÂAsaba, Delta

Full Job Description

  • The pool attendant will perform guest safety and recreational work supervising the pool area and enforcing safety regulations and guidelines as per the resort management.


  • Observe and patrol pool and enforce safety regulations.
  • Assists swimmers from water when in danger.
  • Provide excellent service consistent with the hotels’ standards operating procedures and brand attributes.
  • Greet all guests uponarrival distribute towels, offer assistance with seating, and delivering consistent guest service, exceed guest expectations, and provide all other supporting services.
  • Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.
  • Poolside Bar hours of operation, location of facilities, and emergency procedure for rescue.
  • Knowledgeable of hotel facilities and services to answer guest inquiries.
  • Willing to take ownership of allguest requests and complaints, try to resolve issues immediately, and follow up to ensure the guests’ satisfaction.
  • Responsible for maintaining the cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.
  • Facilitate and maintain consistent pool safety programs, training, anddocumentation to ensure the overall safety of guests in the pool area.
  • Work closely with other departments that are essential to ensuring a positive guest experience.
  • Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements.

Preferred Qualifications

  • High School or College Degree preferred 2 – 5 years experience in a luxury hotel
  • Fluent English
  • Expert swimming skills
  • Adequate lifeguard training
  • Food and beverage knowledge
  • Strong commitment to service.



How to Apply

Interested and qualified candidates should send their CV and Cover Letter to Hospitalitygroundworks@gmail.comusing the Job Title as the subject of the email.

Application Closing Date :11th February, 2022.

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