WosAm Arena is one of the biggest and best hospitality and leisure arena in Ago-Iwoye, Ogun state Nigeria, consisting of our Hotels, Apartments, Lounge, Café and many more.. We assure you your money’s worth.
Responsibilities
- Greet guests with a warm and welcoming demeanor upon their arrival at the hotel.
- Assist guests with their luggage, ensuring it is safely transported to their rooms.
- Provide information about hotel facilities, services, and local attractions to guests as requested.
- Offer assistance with any guest inquiries or concerns, promptly addressing and resolving them to ensure customer satisfaction.
- Collaborate with the front desk team to facilitate smooth check-in and check-out processes.
- Maintain a clean and organized lobby area, ensuring it is visually appealing at all times.
- Coordinate with housekeeping to ensure timely delivery of requested items to guests’ rooms.
- Arrange transportation services, such as taxis or car rentals, for guests when needed.
- Monitor and report any suspicious activities or security concerns to the appropriate departments.
Requirements
- High School Diploma or equivalent.
- 3 – 5 years work experience.
- Proven experience in a customer service role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong organizational abilities with keen attention to detail.
- Ability to work well under pressure and handle multiple tasks efficiently.
- Physical stamina and the ability to lift heavy objects (luggage, etc.).
- Professional appearance and a friendly, approachable attitude.
- Familiarity with local attractions and knowledge of the surrounding area.
Method of Application | Porter at WosAm Arena
Interested and qualified candidates should send their CV to: recruitment.wosamarena@gmail.com using the Job Title as the subject of the email.
Deadline: Jun 12, 2023