Front Desk Officer at Nelson Mandela Gardens

Nelson Mandela Gardens is seeking applications from suitably qualified individuals to fill the position of Front Desk Officer

Nelson Mandela Gardens is a multifaceted hospitality service provider which caters to hospitality and leisure needs ranging from events to lodging. It serves as a resort, event center, and recreational park amongst many other hospitality services.


Full Job Description

  • The front desk officer has to guests courteously and deals promptly with their requests and queries.
  • They will complete registration processes, bookings and have detailed information about the resort and city.


  • Welcome guests during check-in and give a fond farewell to guests while checkout.
  • Handling guest complaints and concerns in an efficient and timely manner.
  • Overseeing VIP guests,arrivals, and departures.
  • Coordinating and multi-tasking job duties in a busy environment.
  • Maintain confidentiality of proprietary information; protect company assets.
  • Processing cash or credit card payments
  • Maintaining updated information on room availability, reservations, and guest messages.

Preferred Qualifications

  • Education: B.Sc. Business Administration, or HND or its equivalent in Marketing, Sales, or other Social Sciences.


  • Good knowledge of Opera Operations
  • Excellent spoken English and strong communication skills
  • Proficient with MS packages – excel and word
  • Minimum of 1 year experience in a front-office position preferably in a Hospitality Firm.


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How to Apply

Interested and qualified candidates should send their CV and Cover Letter to using the Job Title as the subject of the email.


Application Closing Date :11th February, 2022.

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