IT Support Officer at Blowfish Hotel

Job Description

  • Maintain and monitor computer programs and systems, including the installation of computer programs and systems.
  • Provide staff and users with assistance in solving computer related problems, such as malfunctions and program problems.
  • Setup emails on outlook and phone and resolving mail issues
  • Integrate the computer systems within the company to increase compatibility and sharing of information.
  • Ensure the ongoing maintenance and updating of information systems and infrastructure, including hardware, software and other devices.
  • Troubleshoot and resolve PCs and printing issues
  • Provide ERP support
  • Experience of application management, operations, and/or support including knowledge and experience of Incident
  • Good understanding of how to quickly resolve computer issues.
  • Diagnose and repair Desktops and laptops.
  • Should have the ability to make appropriate technical decisions, initiating action to resolve operational issues.
  • Be able to setting up and monitoring a LAN/WLAN.
  • Good knowledge of PBX.
  • Strong experience of resolving users connectivity issues.

Basic Qualifications

  • Degree in Computer Science/Engineering or related field is desirable although relevant experience is equally valuable.
  • Should have minimum of 2 years relevant experience.
  • Must not be above the age of 26yrs as at the time of applying.
  • Ability to work under pressure and effectively multitask.
  • Must be willing to work at odd hours if work warrants.
  • Must be willing to work 6days weekly including weekend shifts.
  • Good communication skills.
  • Must be able to work independently with minimal supervision.
  • Must be ready to work in a challenging dynamic environment full of prospect and has a datacenter.

Preferred Qualifications

  • Candidate with Hotel IT business process background is preferred, Strong technical IT skills is acceptable.
  • Hands on experience of Cisco switches, Captive Portal, Cyberoam and Sophos XG is a plus.
  • Familiarity with Microsoft Dynamics, Navision would be an added advantage but not mandatory
  • Experience of virtualization technologies and fibers
  • Experience of systems/software development methodologies & ability to select appropriate one to meet objectives
  • Ability to learn new concepts, systems, and software independently and quickly Skilled at problem solving, communication with stakeholders at all levels and extensive interpersonal skills.
  • Strong communication and influencing skills, sufficient to build and maintain organizational support.
  • Familiarity with Microsoft Cloud.
  • Hands on experience of Racks, cabling system and CCTV
  • Experience working with Microsoft Exchange
  • Experience working with Micros and Opera PMS would give an edge
  • Server Administration working knowledge
  • Experience with firewall, IPS and IDS
  • Database (MS SQL and Oracle) administration would definitely be a plus

Method of Application | IT Support Officer at Blowfish Hotel

Interested and qualified candidates should forward their CV to: using the position as subject of email.

Deadline: Nov 17, 2023


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