POS Support Officer at Tranter IT Infrastructure Services Limited

TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in November 1989 under the laws of the Federal Republic of Nigeria. The Company’s registered address is at 3/6, Alhaji Adejumo Avenue , Ilupeju Industrial Estate, Lagos State , Nigeria

 

Responsibilities

  • Escalating merchant’s complaints such as chargebacks/failed/delayed settlements to the appropriate team.
  • Sourcing and onboarding of new merchants.
  • Visitation of merchants and repairs of the terminal to provide firsthand support and resolve POS issues.
  • Creating marketing strategies to achieve giving sales targets.
  • Training merchants and their sales reps on how to use the terminal effectively.
  • Retrieving terminals from inactive merchants
  • Remapping retrieved terminals to new merchants or those with faulty terminals.
  • Making requests for terminal replacements in cases of damage.

Requirements

  • 1-2 years of work experience.
  • Skilled in data analysis using excel
  • Ability to work under pressure
  • Willing to learn fast
  • Good communication skills.

Method of Application

Interested and qualified candidates should send their CV to: recruitment@tranter-it.com using the Job Title as the subject of the mail.

Deadline: Nov 13, 2023

 

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