We are looking for qualified product operation specialists who will help optimize customer onboarding experience, accelerate feedback loop process and product adoption across a wide range of products.
Job Responsibilities
- Assist the PMs in stakeholder management
- Get direct feedback from customers and help the product teams to prioritize the biggest customer problems to solve
- Supports the product team by equipping them with relevant usage data to make more informed decision.
- Track and monitor products performance and functionality after launch to help the team iterate and improve on them
- Collects, organizes, and analyzes quantitative and qualitative product data and enables the entire organization to make the most of the insights.
- Work closely every day with cross functional team of PM, designers to align plans and communicate changes with customers and/or internal stakeholders.
Requirements
- Minimum of 3yrs in product operation or similar role
- Enjoy organized and structured approach to operational excellence.
- Understanding of product management process and requirement gathering
- Excited about working in a fast-paced, rapidly changing environment.
- Experience working with Product tools such as JIRA
- Excellent communication and stakeholder management skill
Method of Application | Product Operation Specialists at Beacon Power Services
Interested and qualified candidates should forward their CV to: recruitment@bpsafrica.com using the position as subject of email.
Deadline: Apr 30, 2023