Junior Sales Associate at HR Aid

We are looking to hire a Junior Sales Associate for our client, a luxury fashion brand in Lagos.

Responsibilities

• Welcome customers with a warm smile and professionalism, creating a positive and inviting atmosphere in the store.
• Assist customers in identifying their style preferences, sizing requirements, and fashion needs.
• Provide personalized product recommendations and styling advice to enhance the shopping experience and drive sales.
• Tagging and ringing up items.
• Respond to clients’ requests at least 15 minutes upon receipt of messages.
• Develop a deep understanding of the garments, including fabrics, designs, and brand heritage.
• Assist with merchandising efforts, including replenishing stock, arranging displays, and ensuring the visual presentation meets the company’s standards.
• Support the sales team in achieving store sales targets and individual performance goals.
• Process transactions accurately and efficiently using the point-of-sale (POS) system, including handling cash and credit card transactions.
• Build strong relationships with customers by providing exceptional service, personalized follow-up, and attention to their preferences.
• Capture customer data and maintain client records.
• Assist in hosting in-store events, and shopping experiences to foster client loyalty and engagement.
• Inform clients of any extra charges if necessary.
• Assist with daily store operations, including opening and closing procedures, maintaining cleanliness and organization, and monitoring inventory levels.
• Collaborate with team members to ensure a seamless and efficient shopping environment for customers.
• Adhere to company policies and procedures, including those related to customer service, safety, and security.
• Provide reports as required.

Requirements

• Bachelor’s degree in relevant field
• Minimum of 2 years Relevant experience in similar role, in Retail and Fashion
• Outgoing and engaging personality
• Ability to plan and prioritize workload.
• Strong written and verbal communication skills
• Ability to multitask
• Proactiveness
• Excellent knowledge of Microsoft package

Employee Benefits

• A fixed monthly NET income of One Hundred and Fifty Thousand Naira (₦150,000)
• Access to an Official Phone.
• A telephone allowance of ₦5,000 will be given monthly.
• Access to a maximum of 10 leave days each working year with clearance from the Management upon completion of 12 months of full-time employment.
• 1% Commission on Sales made.
• Loan application upon the completion of 12 months of full-time employment.
• The working hours are 10.00am – 6.00pm (Mondays – Saturdays). You are required to work 5 days a week.