We are looking to hire a Junior Sales Associate for our client, a luxury fashion brand in Lagos.
Responsibilities
- Welcome customers with a warm smile and professionalism, creating a positive and inviting atmosphere in the store.
- Assist customers in identifying their style preferences, sizing requirements, and fashion needs.
- Provide personalized product recommendations and styling advice to enhance the shopping experience and drive sales.
- Tagging and ringing up items.
- Respond to clients’ requests at least 15 minutes upon receipt of messages.
- Develop a deep understanding of the garments, including fabrics, designs, and brand heritage.
- Assist with merchandising efforts, including replenishing stock, arranging displays, and ensuring the visual presentation meets the company’s standards.
- Support the sales team in achieving store sales targets and individual performance goals.
- Process transactions accurately and efficiently using the point-of-sale (POS) system, including handling cash and credit card transactions.
- Build strong relationships with customers by providing exceptional service, personalized follow-up, and attention to their preferences.
- Capture customer data and maintain client records.
- Assist in hosting in-store events, and shopping experiences to foster client loyalty and engagement.
- Inform clients of any extra charges if necessary.
- Assist with daily store operations, including opening and closing procedures, maintaining cleanliness and organization, and monitoring inventory levels.
- Collaborate with team members to ensure a seamless and efficient shopping environment for customers.
- Adhere to company policies and procedures, including those related to customer service, safety, and security.
- Provide reports as required.
Requirements
- Bachelor’s degree in relevant field
- Minimum of 2 years Relevant experience in similar role, in Retail and Fashion
- Outgoing and engaging personality
- Ability to plan and prioritize workload.
- Strong written and verbal communication skills
- Ability to multitask
- Proactiveness
- Excellent knowledge of Microsoft package
Employee Benefits
- A fixed monthly NET income of One Hundred and Fifty Thousand Naira (₦150,000)
- Access to an Official Phone.
- A telephone allowance of ₦5,000 will be given monthly.
- Access to a maximum of 10 leave days each working year with clearance from the Management upon completion of 12 months of full-time employment.
- 1% Commission on Sales made.
- Loan application upon the completion of 12 months of full-time employment.
- The working hours are 10.00am – 6.00pm (Mondays – Saturdays). You are required to work 5 days a week.
Method of Application
Interested and qualified candidates should forward their CV to: talent@hr-aidconsults.com using the position as subject of email.