Telesales/CustomerCare at EzCart Africa

Job Description

• We are seeking a highly skilled and motivated Customer Care Representative to join our team. The ideal candidate will have a minimum of 2 years of experience in Tele sales/Marketing/Customer Support experience and have worked in a startup environment.
• As a Customer Care Representative, you will be responsible for providing exceptional customer service and ensuring the satisfaction of our customers. Ideally candidate should have experience of onboarding new customers.

Responsibilities:

• Schedule meetings and manage calendars.
• Answer phone calls and emails and take messages.
• Take accurate and comprehensive notes at meetings.
• Help with daily time management.
• Contact prospective customers and onboard them to the platform

Requirements:

• Minimum academic qualification of Bachelor’s degree in Marketing or any related field.
• Minimum of 2 years experience in Tele sales/Marketing/ Customer Support experience.
• Good organizational skills.
• Ability to creatively find solutions.
• Proficiency in Microsoft applications.
• If you are a selfstarter who is passionate about providing exceptional customer service and have experience working in a startup environment, we want to hear from you. Please submit your resume and cover letter for consideration.