Job Description
Business Development:
- Network and partner with building construction companies and other proposed clients to create sales opportunities.
- Negotiate contracts for purchases and manage, renew, and review contracts as required to enable effective customer/supplier relations.
- Develop and maintain relevant internal liaison to optimize quality of service, business growth, and customer satisfaction.
- Comply with the performance objectives and targets provided.
- Proactively liaise with the inventory team to obtain the real-time inventory position.
- Contribute towards developing new sales strategies and techniques to attract new customers to the showroom.
- Participate in the planning and implementation of annual in-house exhibitions and conferences, as a deliberate sales/marketing strategy.
Team Management:
- Support team members in pitching for and closing client.
- Compile Weekly Team Reports.
- Coaching and developing team members.
- Present MPR reports on behalf of Divisional Head when necessary.
Stakeholder Management:
- Identify and approach potential clients, convert enquiries from potential clients to sales.
- Manage or escalate as appropriate customer complaints.
- Develop and cascade sales and marketing activities to ensure awareness of the company among target customers groups.
- Prepare proposals and quotations for the provision of total bathroom solutions, working with the Technical team in preparing installation proposals.
- Analyze customers’ needs and collect customers’ information to recommend products to improve sales.
- Ensure clients are offered professional and quality service to increase sales.
- Maintain comprehensive database information on all existing relationships and prospects in liaison with information systems and financial control functions.
- Maintain and develop relationships with new and existing customers in person and via telephone calls and emails.
- Perform sales and marketing duties as directed by the divisional head.
Educational Qualifications and Certifications
- MBA
- First degree (B.Sc.) in any discipline
Experience:
- 15–20 years relevant work experience
Knowledge Requirements:
- Sales Strategy Development and Deployment
- Effective Preparation of Quotations
- Product Knowledge
- Negotiation Skills
- Strategic Prospecting
- Global Market and Industry understanding
- Client Relationship Management
- Strategic Prospecting Skills
- Change Management
- Product Sourcing.
Critical Competencies:
- Global Market Thinking
- Strategic Planning and Thinking
- Time Management
- Business Performance Management
- Emotional, Intelligent Stakeholder Management
- Influential Leadership
- Reporting and Presentation Skills
- People Management and Development
- Resource Management
- Business (Multifunctional) Acumen
- Process Improvement.
Persona:
- Strategic Thinking and Planning
- 360* Communication Skills
- Emotional, Intelligent Stakeholder Management
- Influential Leadership
- Reporting and Presentation Skills
- Stakeholder/Relationship Management
- Business (Multifunctional) Acumen
- People Management and Development
- Problem solving and advice
Method of Application
Interested and qualified? Go to Workforce Group on app.ismartrecruit.com to apply